Kaiserslautern Army Health Clinic Services

Case Management 

Why Would I Need Case Management? 

You can work with a team including your provider, health care team, family or caregiver to determine if you need case management. This team will assess your health, psychosocial needs, and use of health care services and resources.  

Case management can help by:

  • Coordinating your care
  • Assessing, planning, and facilitating services for you
  • Evaluating your options
  • Advocating on your behalf

You or your family member may need case management if you have:

  • Instability with chronic health problems 
  • A serious terminal illness 
  • An increased need for different provider specialties due to multiple diseases or conditions 
  • A need for more support and education during a critical period 

Who are Case Managers? 

Case managers are usually nurses or social workers who can help you and your family figure out complex health care and support systems. They’ll work with you to coordinate the services and other community resources you need. 

They can help:

  • Provide advocacy, support, and education 
  • Reduce burden
  • Streamline appropriate use of care 
  • Partner with members of your healthcare team to coordinate your health care needs 
  • Monitor progress and desired outcomes 

Nurse Case Management 

Contact Us

Phone 

DSN 
590-2607 

CIV 
06371-9464-2607 

Hours 

Monday, Wednesday, Thursday, and Friday 
8 a.m. to 4 p.m.
(Closed for lunch noon-1 p.m.) 

Tuesday
10 a.m. to 4 p.m.
(Closed for lunch noon-1 p.m.) 

Closed on federal holidays 
Closed at noon the first Tuesday and third Thursday of each month for training   

Location 

US Army Health Clinic Kaiserslautern 

Don't forget to keep your family's information up to date in DEERS!