The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

Kaiserslautern Army Health Clinic Services

Case Management 

Why Would I Need Case Management? 

The need for case management services is determined through a collaboration between you, your family or caregiver, your health care team, and your provider. This collaboration will include a comprehensive assessment of your health, psychosocial needs, and use of health care services and resources. 

Case management can help by

  • Coordinating your care. 
  • Assessing, planning, and facilitating services for you. 
  • Evaluating your options. 
  • Advocating on your behalf. 

You or your family member may need case management if you have

  • Instability with chronic health problems 
  • A serious terminal illness 
  • An increased need for different provider specialties due to multiple diseases or conditions 
  • A need for more support and education during a critical period 

Who are Case Managers? 

Case managers are usually nurses or social workers who can help you and your family figure out complex health care and support systems. They will work with you to coordinate the services and other community resources you need 

They can help

  • Provide advocacy, support, and education 
  • Reduce burden and streamline appropriate utilization of care 
  • Partner with members of your healthcare team to assist in coordination of your healthcare needs 
  • Monitoring for progress and desired outcomes 

Nurse Case Management 

Contact Us

Phone 

DSN 
590-2607 

CIV 
06371-9464-2607 

Hours 

Monday - Friday 8 a.m. to 4 p.m.* (Closed for lunch 12 a.m. to 1 p.m.) 
*Every Tuesday start at 10 a.m. 
Closed on federal holidays 

* Closed after 12 p.m. the first Tuesday and third Thursday of each month for training   

Location 

US Army Health Clinic Kaiserslautern 

Don't forget to keep your family's information up to date in DEERS!