Emergency Announcement - click for more information!

SHAPE Healthcare Facility Services


Refill by Phone

DSN: 566-5340 or Civilian: 065-32-5340
  • Press Option #1 for Landstuhl Footprint
  • Press Option #2 for SHAPE Pharmacy
  • Press Option #1 for Refill Option
  • Enter your prescription number

Refill Online

  • Click on Rx Refill
  • Choose MTF (AHC Shape) Select Medication(s)
  • Choose Pick up location (SHAPE Refill Pharmacy)
  • Click - Send Refill Request now

Foreign Prescriptions

Pharmacy will fill prescriptions by host nation providers with the following conditions:
  • The provider must be a network provider (PPN) and must be listed in the pharmacy database.
  • The prescription must be in English and contain:

    • Patient's full name and date of birth.
    • Chemical name, strength, and quantity.
    • Dosage instructions in plain English.
    • Signed by the prescribing host nation physician.

  • The Pharmacy cannot fill a prescription that does not meet the requirements listed above. Military Treatment Facility Physicians are prohibited from rewriting foreign prescriptions to meet these requirements.

Contact Us


1st Floor, London Hallway (Gray), Room 1D137




Monday - Wednesday, Friday
8:30 a.m. - 4:30 p.m.
(Closed for lunch 12:30 - 1:30 p.m.) 

9 a.m. - 4:30 p.m. 
(Closed for lunch 12:30 - 1:30 p.m.) 

3rd Thursday of the month - 1 - 5 p.m. 
US Federal Holidays CLOSED
SHAPE Holidays 8 - 10 a.m.
Don't forget to keep your family's information up-to-date in DEERS.