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SHAPE

U.S. Army Health Clinic SHAPE

U.S. Army Health Clinic SHAPE is located on the SHAPE Base Support Group Garrison, approximately 40 miles south of Brussels in the town of Casteau, Belgium. SHAPE is an international, joint community composed of multiple U.S. military commands, and is the headquarters of Allied Command Operations, commanded by the Supreme Allied Commander Europe. This strategic international joint environment makes the SHF one of the most uniquely different clinics in the Army inventory. The NATO health care mission has belonged to the U.S. Army since the 196th Station Hospital was assigned to Paris, France, in 1955. Additionally, the SHF provides regional support to the BENELUX region (Belgium, the Netherlands and Luxembourg) as needed.

 

SHAPE Healthcare Facility COVID-19 Vaccine

The CDC recommends everyone 6 months and older get an updated COVID-19 vaccine to protect against the potentially serious outcomes of COVID-19 illness.

FDA-approved or authorized COVID-19 vaccines are currently available to all U.S. citizens and residents. Visit the CDC website for more information.

Concerns about the vaccine?

Speak with a Vaccine Expert. You may contact the DHA-Immunization Healthcare Support Center at 877-GET-VACC (877-438-8222) option 1, or Defense Switched Network (DSN) 761-4245, option 1, if you have questions about the vaccines or about an adverse event following vaccination.

Questions? Visit our Frequently Asked Questions.

Visit the CDC Website for up to date COVID-19 information.

Appointments can be via the appointment line. 

Appointment Line

DSN 314-423-5886; commercial 065-44-5886.

Click here for Medical Readiness Command, Europe COVID-19 information

Entry Points and Designated Parking for Patients

Entry points for patients is the front door.

Designated parking lot for patients is in front of the clinic

Entry Points and Designated Parking for Staff

Designated parking lot for staff and entry point is the front door.

Initial Screening

Patients will be screened upon entering the building and may be asked to visit the Acute Respiratory Clinic (ARC) for specific COVID screening rather than proceeding to their appointment. 

COVID-19 Screening Location

Personnel requiring a COVID-19 test may now visit the Acute Respiratory Clinic (ARC) located to the right side of the SHAPE HCF entrance – see picture.




The ARC will be open for symptomatic, sick, close contact and official travel testing for COVID-19.

ARC Hours of Operation:

Monday-Friday

8 a.m. – Noon
PLEASE NOTE: we only test for official travel, not leisure travel, and we need to see proof of official travel. We are experiencing a longer turnaround time for results due to the increase in testing since school ended. TRICARE Online and Patient Administration are the best places to get results. Please allow 24-72 hours for results and plan accordingly with your mission travel. The lab does not provide test results. 

COVID related questions can be referred to our COVID hotline at 314-566-5336/+3265325336 during duty hour and +32476760327 for after hours.

Clinic/Department Information

Appointment DSN: Primary Care 423-5886 (7:30 a.m. - 4:30 p.m.) / Appointment CIV: 065-44-5886 (7:30 a.m. - 4:30 p.m.)

After hours Phone: Liaison at Ambroise Pare (teleworking) 065-41-4008

International SOS for emergency referrals: +44 2087628008 *(For urgent care (outside ER visit) of F/U after ER visit you must have authorization)*

For assistance or guidance with COVID-19 during normal duty hours please contact: Preventative Medicine at 314-566-5336 or the after-hours contact COVID-19 hotline for SHAPE at +32 476 76 03 27.

For assistance or questions with any physical to include Periodic Health Assessments (PHAs) please contact Physical Exams at 314-566-5327 on Mon, Tue, Wed, and Fri. Physical Exams continues to be closed on Thursdays.

For assistance or questions with immunizations please call the Immunizations Clinic prior to your visit at 314-566-5329.

Behavioral Health

Virtual appointments

Education and Developmental Intervention Services

All routine appointments to be converted to virtual/ telehealth/TELECON; no more home visits

Lab

Remains open in support of acute care appointments and medication refills ONLY

Physical Therapy

Post-surgical only

Optometry

Acute care ONLY

Pharmacy

Remains open in support of acute care appointments and medication refills ONLY

Primary Care

Acute care ONLY; routine appointments such as CYS physicals, well woman exams, etc. are cancelled

Substance Use Disorder Clinical Care

Will be open for acute needs ONLY.

X-Ray

Remains open in support of acute care appointments and medication refills ONLY)

The Primary Care Clinic will continue to see

  • Well Baby Checks (WBC) for anyone under two years old
  • Provider requested follow ups (patient will present with SHAPE HCF CHECK OUT SHEET marked appropriately when seen)
  • EFMP for upcoming PCS/move
  • Acute symptoms

This healthcare treatment facility has earned the Gold Seal of Approval from The Joint Commission, a nationally recognized healthcare accreditation organization. Click the Gold Seal to see The Joint Commission's Quality Report for Landstuhl Regional Medical Center and its outlying health clinics in Germany, Belgium and Italy.

In an effort to be as transparent as possible, This Army Health Clinic, in coordination with the Military Health System, is voluntarily making several quality and safety measures public. For U.S. civilian healthcare systems, participation is voluntary. Therefore you might not be able to find the same measures published by some state-side facilities.


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Col. Charles L. DouglasCOL CHARLES L. DOUGLAS
Clinic Commander






 


 

Sgt. 1st Class Christopher J. Robirds
Detachment Sergeant

Contact Us

Online Appointments

MHS GENESIS Patient Portal

Phone

Appointment Line
DSN 314-423-5886
Commercial 065-44-5886

Hours

SHAPE Healthcare Facility
Monday, Tuesday, Wednesday, Friday
8 a.m. - 5 p.m.
Thursday
9 a.m. - 5 p.m.
Closed for training the third Thursday of each month until 1 p.m.

SHAPE Holidays
8 - 10 a.m.
Closed on U.S. holidays

Primary Care
Monday, Tuesday, Wednesday, Friday
8 a.m. - 4 p.m.
Thursday
9 a.m. - 4 p.m.
Closed for training the third Thursday of each month until 1 p.m.

SHAPE Holidays
8 - 10 a.m.
Closed on U.S. holidays

Location

Mailing Address
SHAPE Healthcare Facility
Unit 21414
CMR 450 Box 3530
APO AE 09705

GPS Address
Rue D’Oslo Bldg 401
Mons, BE 7010

Additional Information

Host Nation Care
Ambroise Pare (Mons city hospital) is our emergency care facility.
Call International SOS for emergency referral authorization: +44 2087628008
* Authorization needed for urgent care (outside ER visit) or follow up after ER visit *

Emergency
There is NO Emergency Room at the SHAPE Health Center. For emergencies, go to the nearest hospital or call the following for an ambulance:
Emergency Number/MP Desk
DSN 423-3333
Commercial 065-44-3333

Alternate Host Nation Care Hospitals
Soignies Saint Vincint
Boulevard Roosevelt 17, 7060 Soignies
Commercial +32 67 34 84 11

Ath Cebtre Hospilalier EpiCURA
Rue Maria Thomée 1, 7800 Ath, Belgium
Commercial +32 78 15 01 70

Referral/Specialty Care
For all questions or concerns related to a referral to the local network, call DSN 566-5324 or commercial 065-32-5324. Leave a message with full name and phone number, or email usarmy.benelux.medcom.list.referral-management@mail.mil.

     

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