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Kaiserslautern Army Health Clinic Services

Nurse Case Management

Who are Nurse Case Managers (NCMs)?

Case managers are usually nurses who can help you and your family figure out complex health care and support systems.  They are your team coach. Together, you develop a plan to promptly control your illness, injury, or situation and to navigate through the maze of medical care to your recovery goal.


Why Would I Need Case Management?

The need for case management services is determined through a collaboration between you, your family or caregiver, your health care team, and your provider. This collaboration will include a comprehensive assessment of your health, psychosocial needs, and use of health care services and resources.


How can Case management help me?:

•Help by Coordinating your care.
•Assess, plan, and facilitate services for you.
•Help you evaluate your options.
•Advocate on your behalf.

You or your family member may need case management if you have:

•Instability with chronic health problems
•A serious terminal illness
•An increased need for different provider specialties due to multiple diseases or conditions
•A need for more support and education during a critical period


Who is Eligible for Case Management?

TRICARE Prime patients (Participation is voluntary)

Is There a Fee?

Case management is a TRICARE Prime benefit. There is no additional charge and no billing to your insurance for this service.

Contact Us


US Army Health Clinic Kaiserslautern







Monday - Friday 8 a.m.-4 p.m.
Closed for lunch noon-1 p.m.

* KAHC is closed from 12:30 - 4:30 p.m. for training every first Tuesday and third Friday of the month 

Don't forget to keep your family's information up-to-date in DEERS.