Pharmacy

New Prescriptions

Activate your new prescriptions using Q-Anywhere. To use Q-Anywhere, please visit https://cxmlink.com/DHAMTF1147.



Q-Anywhere FAQs

Refill Requests by phone or the MHS GENESIS Patient Portal

DSN 590-5227 or commercial 06371-9464-5227

• Press Option 1 for Landstuhl Footprint
• Press Option 8 for Wiesbaden
• Press Option 1 for Refill Option
• Enter your prescription number

German Prescriptions

Pharmacy will fill prescriptions by host nation providers with the following conditions:

• The provider must be a TRICARE network provider (PPN) and must be listed in the pharmacy database.
• The prescription must be in English and contain:
  • Patient’s full name and date of birth
  • Drug name, strength, and quantity
  • Dosage instructions in plain English
  • Signed by the prescribing German provider
• The pharmacy CANNOT fill a prescription that does not meet the requirements listed above. Military treatment facility providers are prohibited from rewriting German prescriptions to meet these requirements.
• The medication must be an approved drug from the TRICARE Formulary list. For current formulary list please visit the Express Scripts website.
• TRICARE patients may be eligible for payment reimbursement if prescription was bought from a local Apotheke. Patients must submit the claim to TRICARE using DD Form 2642. Please visit website below or talk with pharmacy staff.
  • https://tricare-overseas.com/beneficiaries/resources/forms
  • https://tricare-overseas.com/beneficiaries/resources/pharmacy

Medication Take Back

• The pharmacy will take back expired or unused medications for proper disposal. Please remove all personal identification and information (patient name, date of birth, provider name, address) on the prescription label before returning items to the pharmacy.