Vincenza Army Health Clinic Services

Pharmacy

Mission:

To provide excellence in healthcare through the establishment and fostering of a culture of patient and family centered care for our Nation’s Warriors and their families

Vision:

To be a world-class center of excellence in patient and family centered care and the model for Military Health Care System.

Services Provided:

  • Prescription refills
  • Drug formulary
  • Pharmacist Medication Management

Health and Wellness:

  • Medication storage tips
  • What does the prescription instruction really mean?
  • "How to use" section

Related Links:

To refill a prescription you can go to www.tricareonline.com , request a refill through the automated pharmacy line DSN: 636-9133; Comm: 0444-61-9133 (Select Landstuhl - 1, Vicenza- 3, Refill - 1), or complete the medication request slip located in the pharmacy waiting area. Medications called in using the refill automated system are typically available for pick up the next working day after 1000 hours.

Prescription RENEWALS refers to a new prescription that was put in by your provider for a medication that you have already taken, but had to be renewed because you either ran out of refills, it expired or there was a change to the prescription. Prescription renewals cannot be called in using the automated refill system (online or phone) because they are tied to a new prescription number. Prescription renewals can be obtained by contacting your provider through www.TOLSecureMessaging.com or by phone through our information line to request a renewal. Allow 3 working days for prescription renewals. Once a prescription renewal has been put in by a provider you can pick up the medication at the pharmacy by grabbing a "New Rx/Renewal" ticket or by utilizing the Drop Box system for later pickup with expedited service.

Contact Us

Location:

US Army Health Center, Bldg 2310

DSN Phone:

636-9130

CIV Phone:

0444-61-9130

Hours:

Open 0745 to 1145 and 1245 to 1615. Closed on Federal Holidays, Saturdays, and Sundays. Every 3rd Thursday of each month closed for training from 1300-1615. 

Don't forget to keep your family's information up-to-date in DEERS.