Emergency Announcement - click for more information!

Vincenza Army Health Clinic Services

Urgent Care Services

Urgent care services available for Tricare Prime members
*An authorization is required and can be requested prior to or the next business day after your visit*

What types of visits will be covered?

Upper respiratory infections, ear infections, nausea, vomiting, diarrhea, first trimester concerns in pregnancy, UTIs, acute behavioral health concerns, minor cuts and injuries

What types of visits will not be covered?

Yearly exams, sports and school physicals, medication refills, symptoms lasting more than two weeks, broken bones, OB patients over 12 weeks gestation, surgical issues such as appendicitis, active duty profiles or convalescent leave

If you are concerned for life, limb, or eyesight, please proceed to ER.

San Bortolo ER: 24/7  Padova ER: 24/7

Contact Us


CIV Phone:

*ISOS Authorization Line*


Monday - Friday: 8 a.m.-8 p.m. 
Weekends and Holidays: 8:30 a.m.-12:30 p.m.

Don't forget to keep your family's information up-to-date in DEERS.