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U.S. Army Health Clinic - Vicenza Holiday Hours

USAHC Vicenza

U.S. Army Health Clinic Vicenza

Vicenza Army Health Clinic exists to provide safe, high-quality medical care to ensure the readiness of the Warfighter and improve the health of the Vicenza Military Community.


On Sept. 23, 2023, the Department of Defense’s new electronic health record (EHR), MHS GENESIS, launched across Europe. 


MHS GENESIS is the new EHR that provides you and your providers with enhanced, secure technology to manage your health information. When fully deployed, MHS GENESIS will be the single health record for service members, veterans, and their families. >>Learn More about MHS GENESIS

What is the MHS GENESIS Patient Portal?

Along with the new EHR, the MHS GENESIS Patient Portal is a secure website available 24/7 that gives you access to your health information. Through the MHS GENESIS Patient Portal, you can: 
  • View health information, including laboratory and radiology results 
  • Schedule appointments
  • Communicate securely with care team
  • Request prescription renewals
  • Complete intake and screening forms in advance of appointments
  • Access a health library
The MHS GENESIS Patient Portal is replacing the TRICARE Online Secure Patient Portal.

What does this mean for YOU?

MHS GENESIS and the MHS GENESIS Patient Portal are replacing TRICARE Online, including the patient portal and secure messaging at this facility.
  • If you have a current TRICARE Online account, it will migrate to MHS GENESIS on Sept. 23, 2023. No action is necessary by you.
  • If you don’t already have a TRICARE Online account, you can log onto https://my.mhsgenesis.health.mil/ using your DS Logon Account.
  • If don’t have a DS Logon Account or if you have questions about DS Logon, visit the milConnect website or call 1-800-538-9552.

Col. Michele M. KehrleLTC Michele M. Kehrle
Clinic Commander



Sgt. 1st Class Alexander T. Bloch
SFC PAEK S. SUHDetachment Sergeant

This healthcare treatment facility has earned the Gold Seal of Approval from The Joint Commission, a nationally recognized healthcare accreditation organization. Click the Gold Seal to see The Joint Commission's Quality Report for Landstuhl Regional Medical Center and its outlying health clinics in Germany, Belgium and Italy.

In an effort to be as transparent as possible, This Army Health Clinic, in coordination with the Military Health System, is voluntarily making several quality and safety measures public. For U.S. civilian healthcare systems, participation is voluntary. Therefore you might not be able to find the same measures published by some state-side facilities.

See how we're doing

Compare Military Health System hospitals and clinics


Flu Vaccinations

Flu disease picture

Influenza is a highly contagious viral infection. There are three main antigen types of influenza: types A, B, and C. Influenza type A causes moderate to severe illness and affects all age groups. Type A can infect both humans and animals. The notion that influenza type B generally causes milder disease than type A has been recently challenged and is more fatal in children. Type B mainly infects humans. Influenza type C only causes mild respiratory illness. Influenza activity peaks from December to March in the Northern Hemisphere.

Influenza is transmitted from person to person mainly when an infected person coughs or sneezes. Transmission can also occur from direct contact with respiratory secretions, such as when touching surfaces contaminated with influenza virus and then touching the eyes, nose, or mouth, or from indirect contact with droplets from coughs or sneezes. Transmission can occur from the day before symptoms begin until about 5 days after symptoms begin in adults, or up to 10 days or more after symptoms begin in children.

About 50% of infected persons will develop "classic" influenza disease. This is characterized by the abrupt onset of fever, muscle pain, sore throat, nonproductive cough, runny nose, and headache. These symptoms generally last from 2 to 3 days. However, some people may experience a loss of strength or energy for several weeks. In addition, some people may develop complications, such as pneumonia.

Source: Centers for Disease Control and Prevention

Required documents: 
DHA Form 116: Pediatric and Adult Influenza Screening and Immunization Documentation

A form for screening both children and adults for contraindications to receiving influenza vaccine. (v5, August 2023)

    !!!    DOD ID number for Patient receiving immunization (Not of the Sponsor)   !!!    

Contact Us

COVID-19 Vaccine Appointments

U.S. Army Garrison Italy

Online Appointments

MHS GENESIS Patient Portal


Appointment Line
DSN 314-636-9000
Commercial +39-0444-61-9000

Mailing address

U.S. Army Health Clinic Vicenza
Unit 31403, Box 13 (BLDG 2310)
APO AE 09630

GPS Address

Coordinates: 45°54'84"N 11°57'79"E


Monday - Friday
7:45 - 11:45 a.m., 12:45 - 4:15 p.m.
Closed on U.S. holidays and after 1 p.m. the third Thursday of each month for training

Medical Readiness Walk-in Hours

1 - 4 p.m.
8 - 11 a.m.

Vision: at Optometry Clinic
Hearing: at Readiness Clinic
Immunizations: at Readiness Clinic
HIV: at Laboratory

1st Battalion, 503rd Infantry Clinic/Sick Call Hours

Monday - Friday
8 - 9 a.m.
Open to active duty assigned to 1-503

Host Nation Care Information

Ospedale San Bortolo
Viale Ferdinando Rodolfi, 37
36100 Vicenza, Italy
Coordinates: 45°33'23"N 11°32'44"E
Patient Liaison Desk (Translators)
+39 0444-75-3300 (Phone)

Emergency Information

There is NO Emergency Room at the U.S. Army Health Center Vicenza
For emergencies, go to the nearest hospital or call 118 for an ambulance.

  • 115 - Host Nation Fire Department
  • 118 - Host Nation Ambulance
  • 112 - Carabinieri
  • 113 - Host Nation Police (Polizia)
  • 0444-71-5300 - MP Desk
Don't forget to keep your family's information up-to-date in DEERS.