SHAPE Healthcare Facility Services

Patient Liaison Services

Host Nation Patient Liaisons can:

  • Help plan your transfer from a Military Treatment Facility to a Host Nation medical facility or from a Host Nation facility to a military medical facility by civilian ambulance or by your privately owned vehicle.
  • Ease language barriers between the patient and Host Nation Providers and pro vide the patient with a copy of the U.S. Army Europe Medical Phrase Book.
  • Talk to your Host Nation physician to get up-to-date information on your medical condition and treatment plan.
  • Answer questions about treatment, environment of care, and follow-up care to the best of their knowledge, or when doctors are unavailable.
  • Assess and interpret patient concerns to determine specific assistance needs.
  • Conduct follow-up visits to assess treatment progress and/or plans for the pa tient's transfer to other hospitals or Military Treatment Facilities.
  • Assist with the discharge of a patient from a Host Nation hospital.
  • Provide local resources for medical supplies and pharmacies.
  • Per request, accompany you on your first visit to a Host Nation provider.

Contact Us

Location

First Floor, Main Entrance

Phone

CIV
065-41-4009

Hours

After duty hours, call the SHAPE MP Desk at DSN 423-3333 or Civilian 065-44-3333, or the Chievres MP Desk at DSN 361-5301 or Civilian 068-27-5301. New prescriptions require an appointment with your PCM.
Don't forget to keep your family's information up-to-date in DEERS.