Vincenza Army Health Clinic Services

Exceptional Family Member Program

EFMP is to assist Active Duty, DOD civilians, AGR/Reserve Personnel with family members who have physical, emotional, developmental, or intellectual needs. In addition, EFMP in Europe also assists with command sponsorship related to new marriages/new baby(s)/secondary dependents; Housing; Medical TDY’s/Compassionate Actions, Family Travel Screenings covering three continents and in communication with Continental U.S. EFMP offices. The overall goal is to help Families accompany the Service member to the right duty locations, not to exclude them.
We recommend that you start the EFMP process as soon as possible after notification of an upcoming PCS. Please ensure all dependents have been seen for a general medical examination within the last 12 months. Depending on an individual’s medical status, the physician may request that they be evaluated again prior to completion of the EFMP Packet.

  1. Obtain EFMP Packet by emailing Please include details of where you are going, estimated report date, and number of dependents. Once you have completed the packet for each dependent (electronic completion strongly preferred), email the packet back to the email address listed above.

  2. EFMP Coordinator will review each packet within 10 business days to ensure accuracy and completeness. You may be contacted at this point to schedule a physical exam or to provide additional documentation for reported medical problems. Your packet cannot move forward until you complete all requests.  . If you do not hear back after 10 business days regarding the status of your packet, please reach out via Email for an update.

  3. Once all criteria is met, you will be scheduled for a virtual screening with one of our EFMP Clinicians. If enrollment or update of EFMP status is warranted, you may be scheduled a second appointment for review and completion of additional forms.

  4. Once all documents are complete, the EFMP packet will be reviewed by a secondary clinician for accuracy and completeness.

  5. After secondary approval, the EFMP packet will be submitted to RHC-E. Review and decision may take 30 days from submission.

  6. RHC-E provides determination as to whether or not a family member will receive adequate care in the requested location.

If you have questions or concerns, please reach out to the email address listed above. There are also additional resources available at the Ederle Army Community Center.

Contact Us

DSN Phone:


CIV Phone:

+39 0444-71-9533


Monday - Friday
7:45 - 11:45 a.m. and 12:45 - 4:15 p.m.
Closed on Federal Holidays.
Closed Every 3rd Thursday of each month for training from 1 - 4:15 p.m.

If you have questions for the local EFMP staff, please send an email to:

Don't forget to keep your family's information up-to-date in DEERS.